Research Interests
Areas: Marketing-Operations Interface, Behavioral Operations
Methodologies: Game Theory, Queueing Theory, Dynamic Programming, Experiments
Methodologies: Game Theory, Queueing Theory, Dynamic Programming, Experiments
Research Grants
- Co-Investigator, How O2O Stores Affect the Online Retailing Platform, General Research Fund, Research Grants Council of Hong Kong (HK$ 477802)
Selected Publications
- Pin Gao, Xingyu Fu, Haoyu Liu, & Ying-Ju Chen (2022) Free add-ons in services. Service Science, 14(4), 292-306. (SSCI, IF=2.704)
- Lu Hsiao, Ying-Ju Chen, Hui Xiong, & Haoyu Liu (2022) Incentives for disclosing the store brand supplier. Omega, 109, 102590. (SSCI, IF=8.673)
- Omega Best Paper Award 2022
- Haoyu Liu & Ying-Ju Chen (2021) Introducing AI general practitioners to improve healthcare services. AI and Analytics for Smart Cities and Service Systems: Proceedings of the 2021 INFORMS International Conference on Service Science, Springer.
Selected Working Papers
- Reference effect and subsidy preferences in charitable giving (with Pi-Ying Yen, Dongwon Lee, and Ying-Ju Chen), Major Revision in M&SOM – Manufacturing & Service Operations Management (UTD24, FT50)
- The impact of national culture on risk perception: Empirical evidence from COVID-19 vaccination (with Huijun Chen and Pi-Ying Yen), Major Revision in Production and Operations Management (UTD24, FT50)
Presentations
- POMS Annual Conference, Orlando, May 2023 - scheduled
- The University of Auckland, Auckland, November 2022
- POMS-China International Conference, Xi'an, June 2022
- INFORMS Annual Meeting, Anaheim, October 2021 (Session Chair)
- Sands China Employee Day, Macau, September 2021
- International Federation of Operational Research Societies, Seoul, August 2021
- INFORMS Conference on Service Science, Beijing, August 2021 (Session Chair)
- Workshop on Behavioral Operations Management, Nanjing, December 2020
- POMS-HK International Conference, Hong Kong, January 2020 (Session Chair)
- Northeastern University, Shenyang, December 2019
- Renmin University of China, Beijing, December 2019
- Central University of Finance and Economics, Beijing, December 2019
- INFORMS Annual Meeting, Seattle, October 2019
- ISMS Marketing Science Conference, Rome, June 2019 (Session Chair)
- POMS-HK International Conference, Hong Kong, January 2019 (Session Chair)
- Hong Kong University of Science and Technology, Hong Kong, November 2018
